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Within the company itself, real time translates into the implementation of collaborative work, thanks to dedicated digital tools – and considerably more efficient than email, which is almost obsolete today… Mobility through dematerialization and convergence : the mobile as an extension of the hand, the customer – both the consumer and the professional in the context of a B2B relationship – demands identical access to products and services, whatever the terminal. he uses and wherever he is. concerned about his quality of life, does not hesitate to claim his right to telework.
Mobility becomes essential to stay Phone Number Data connected, in all circumstances, and dematerialization takes on its full meaning. The Internet of Things (IoT) : humans are connected, as are objects. The product becomes digital, and enters into communication with its user. The separation between physical and virtual realities disappears in favor of new functionalities serving the user. Big Data : digital technology provides access to an infinite volume of customer data and results data, a valuable resource for the company provided it is exploited efficiently.
Digital transformation requires the implementation of concrete measures, but also the evaluation of their impact. Due to the exponential evolution of technologies, obsolescence constantly lurks and strategies must be updated regularly: data as an impact indicator is the best warning signal to stay in the race. Artificial intelligence : AI is also becoming more widespread in the business world. Machine learning, deep learning, advanced algorithm… Increasingly efficient, AI is now capable of simplifying the time-consuming work of employees, but also of positioning itself on tasks with higher added value.
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